Customer request
Requests from your website, Telegram or sales team become one record. An owner is assigned and status is visible to management.
Proklix brings requests, forms, approvals, tasks, files and action history into one flow. Connect your existing CRM, website, warehouse, Excel or custom API systems and run operations through Telegram.
In the first call, we'll map one of your processes together.
Source: Website
New requestSource: Warehouse system
Telegram taskSource: Excel / API
Pending approvalSource: CRM
CompletedProklix collects requests, assigns tasks to owners, manages approvals, pulls data from existing systems and records the full history of every process.
Sources: Website, CRM, Excel, warehouse, custom API
A form, request, record or customer action is created
The owner receives a notification in Telegram
Manager approves, rejects or requests revision
Status, files, comments and history are stored
Turn incoming requests from your website, Telegram or internal screens into a standard form. Fields, files and notes are never lost.
Manage purchase, quote, expense or service processes step by step. Every stage has a clear decision owner.
Every job is assigned to an owner. Tasks don't get lost in private chats; status, deadlines and history are tracked.
Staff see new tasks, approvals and updates directly in Telegram. Less training on another app.
Pull data from CRM, website, warehouse, Excel or custom API sources and connect it into your workflows.
Track every request's status, current owner, decisions made and files attached from one place.
You do not need to replace your website, CRM, warehouse software or Excel spreadsheets right away. Proklix connects to your existing data, runs workflows, moves tasks to Telegram and records results back into the process.
Website, CRM, warehouse, Excel, API
Form, workflow, rules, owners
Notification, task, approval, comment
Status, file, decision, action history
API, export or manual review
Proklix does not have to replace your current system; it can be the operations and approval layer that works alongside it.
Requests, products, orders or customer forms from your website can connect into a Proklix workflow.
Customer records, sales stages, owners and communication history can be used inside workflows.
Stock counts, product movement, transfers, photo checks and inventory processes can be managed through Telegram.
Purchase, expense, invoice and payment approvals can connect to flows based on your accounting setup.
A quick start for companies that still keep data in spreadsheets: import, export or controlled data transfer.
Integration with your own systems is planned after process analysis via API or custom connections.
Product list arrives from warehouse system → Staff count in Telegram → Photo and notes added → Manager approves result → Outcome is recorded
Proklix is not locked into one ready-made template. From sales to warehouse, purchasing to field teams, recurring workflows can be built with form, approval, task and outcome logic.
Requests from your website, Telegram or sales team become one record. An owner is assigned and status is visible to management.
A proposal is prepared, a manager approves in Telegram, and the final version and history stay on record for the client.
A customer or manager creates a service request. An owner is assigned; outcome and files stay in the same record.
If your company has a recurring job, it can be adapted in Proklix with form, approval, task, file, notification, reporting and integration steps.
Analyze my processBest start: pick one process first and get it running in Proklix. Then expand to other departments.
Proklix brings together requests lost in chats, manual approvals, scattered files and copy-paste between systems into one flow.
Work is scattered across chats, Excel and manual follow-up.
Every request, task, approval and outcome becomes traceable.
When a request is opened, who owns it, what stage it waits at, which files were added and which decisions were made stay recorded in Proklix.
Analyze my processYour industry may differ, but the need is usually the same: requests should not get lost, owners should be clear, approvals should move on record, files should stay in the process and management should see the overall picture.
Proklix creates the most value for teams tracking work between Telegram, Excel, website, CRM or warehouse systems.
Product requests, price inquiries, commercial proposals, customer records and approval flows can be managed in one stream.
Example workflow: customer request → proposal → manager approval
Field tasks, checklists, photo completion, shift checks and manager reports can progress through Telegram.
Example workflow: task assignment → field check → photo result
Stock counts, warehouse transfers, dealer requests, product movement and delivery checks can be recorded.
Example workflow: product list → count task → approved result
Catalog requests, consultation inquiries, proposal preparation, price approval and after-sales service can be tracked.
Example workflow: request → proposal → approval → client follow-up
Field work, material requests, photo reports, job completion and manager approvals can sit in one workflow.
Example workflow: material request → field task → photo report
Document tracking, delivery stages, customer notifications, task assignments and status updates can be managed.
Example workflow: document entry → review → delivery notification
Property requests, viewing appointments, contract steps, customer notes and approval history can stay organized.
Example workflow: customer request → viewing → contract approval
Post-appointment internal tasks, staff requests, document approvals, maintenance jobs and reports can be tracked.
Example workflow: internal request → owner assigned → completed
Purchase requests, shift checks, fault reports, staff tasks and manager approvals can move on record.
Example workflow: need reported → approval → task completed
Raw material requests, production tasks, quality control, team jobs and operation history can be viewed from one place.
Example workflow: raw material request → production task → quality check
If your company has recurring request, approval, task, file, reporting or integration needs, Proklix can be adapted to that workflow.
Analyze my processWe do not start by transforming the whole company at once. We pick the process that wastes the most time, get it working, then expand to others.
Analysis
We clarify where requests start, who approves, which files are attached and where things get lost.
Setup
We create form fields, steps, owners, statuses and Telegram notifications.
Integration
If needed, sources like website, CRM, warehouse, Excel or custom API are integrated into the process.
Go live
Staff receive tasks and approvals through Telegram; managers track status in the system.
Expansion
Once the first process is stable, we add reports, roles, new workflows and extra integrations.
Starting with purchase approval, a customer request, stock count, commercial proposal or field task and seeing results quickly is the healthiest path.
Analyze my first processEach module works as part of the same process: data is collected, tasks are assigned, approvals move forward, files are attached, history is saved and management sees the outcome.
Define the process with forms, steps and rules.
Define the fields, notes, files and validations your process needs.
Set up steps, owners, approval paths and decision options per process.
Define conditional transitions, required fields, approval options and process rules.
Teams run day-to-day work from here.
Users see assigned tasks and pending actions on one screen.
Every request is tracked with number, status, owner, step and history.
New task, approval, return and outcome notifications go to the right people in Telegram.
Photos, PDFs and documents stay in the process instead of getting lost in chats.
Status, history and access from one place.
Who decided what and when; comments, files and status changes stay on record.
Management can see open requests, pending approvals, completed work and team status.
Users, roles, access and company/team structure are managed in a controlled way.
Existing systems connect to the process as needed.
Data can be pulled from existing sources or sent back; scope is planned together.
Your own systems can be integrated into the process via API or custom connections.
Excel and spreadsheet data can connect through import, export or controlled transfer.
In a purchase request, for example, a form is filled, a manager approves, accounting gets a task, files are attached, all decisions are saved to history and the result can be sent back to an existing system if needed.
Analyze my processWhen a request arrives, Proklix does not just record it; it pulls data, assigns tasks, manages approvals, sends Telegram notifications and saves the full history.
The client submits a request via website, Telegram or form.
Customer, product and price data can be pulled from CRM, catalog or an existing system.
The sales owner receives the task, clarifies details and prepares the proposal.
The manager checks price, terms and discount; approves or requests revision.
Participants are notified in Telegram at critical stages.
The final proposal is sent to the client, status is updated and the process closes.
All versions, decisions, comments and files are saved for audit and reporting.
The client submits a request via website, Telegram or form.
Customer, product and price data can be pulled from CRM, catalog or an existing system.
The sales owner receives the task, clarifies details and prepares the proposal.
The manager checks price, terms and discount; approves or requests revision.
All versions, decisions, comments and files are saved for audit and reporting.
The final proposal is sent to the client, status is updated and the process closes.
Participants are notified in Telegram at critical stages.
The same logic can be adapted to customer requests, stock counts, purchasing, field tasks, document approval and company-specific processes.
Analyze a similar processWe bring our experience from B2B catalogs, customer requests, Telegram applications, local SEO, operations tracking and sector-specific processes into Proklix.
B2B cleaning equipment catalog
Problem: Multilingual product catalog, SEO, B2B sales requests and customer communication via Telegram.
Experience carried into Proklix: Product/catalog data, quote requests, customer applications and operational tracking workflows.

Cleaning services website
Problem: Collecting service requests in Tashkent, local visibility and a Telegram-first application flow.
Experience carried into Proklix: Service requests, field tasks, checklists and turning customer applications into structured workflows.

Operations platform for clinics
Problem: Need to manage patients, appointments, in-clinic tasks and operational processes more systematically.
Experience carried into Proklix: SaaS logic, task flows, user roles, process tracking and a sector-based operations model.
Requests get lost in chats, information sits in different systems, approvals move manually and managers cannot see the full process in one place. Proklix was designed to solve this.
Analyze a similar processScope and timeline are defined after process analysis. Here is what each package typically includes:
For companies that need one workflow: requests, approvals or commercial proposals.
For companies with 2–3 workflows, reports and one or more integrations.
For companies needing custom CRM, workflow, integrations and reporting.
Proklix doesn't replace everything at once. It's a workflow platform: requests, forms, approvals, tasks, notifications and integrations with existing systems.
In 20 minutes we'll review your process and suggest where to start the MVP. No obligation.
Or leave a request